Shipping Policy
Welcome to Vogz121! We aim to provide a seamless shopping experience to our customers worldwide. Please read our international shipping policy carefully before placing your order.
Shipping Destinations
We proudly ship to over 50 countries worldwide. Unfortunately, due to logistical restrictions, we may be unable to deliver to certain regions. If your location is not listed at checkout, please contact our customer service team at info@vogz121.com
Processing Time
All orders are processed within 2-7 business days. Orders placed on weekends or holidays will be processed on the next business day.
Please Note: During high-demand periods, such as sales or holidays, processing times may be slightly extended.
Customs, Duties, and Taxes
For international shipments, additional customs, duties, or taxes may apply based on your country’s import regulations. These fees are not included in your purchase price and are the responsibility of the recipient.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment via our tracking portal or the courier’s website.
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact our customer service team at info@vogz121.com. We will work closely with the shipping carrier to resolve the issue promptly.
Undeliverable Packages
Packages returned to us due to an incorrect address or failure to pay customs fees may incur additional reshipping charges. To avoid this, please double-check your shipping information before placing your order.
Changes to This Policy
We reserve the right to update this shipping policy at any time. Changes will be effective immediately upon posting to our website.